Privacy Policy

Our core business principle is to protect your privacy and personal information.
User privacy and data protection are human rights.
We have a duty to take care of the people whose data we have collected.
Data is a responsibility and must be collected and processed only when necessary.

World of Chocolate d.o.o. adheres to the following principles to protect your privacy:
We do not collect more information than is necessary;
We do not use your information for purposes not listed;
We do not store your information if it is no longer needed;
We never sell, borrow or distribute or publicly disclose your personal information.
We do not send your data to third parties,
We do not use any automated processing and decision making or profiling,
We do not track visits to our website,
We do not transfer your personal data to a third country or international organization,
We continuously check that your data is securely stored.

World of Chocolate d.o.o. collects only the limited amounts of information about you that are necessary to respond to your request, hopefully, in establishing a long-term and credible business relationship.

We ensure GDPR compliance.
It is important to read this Privacy Policy and we hope you will take the time and your attention.
To make it easier for you to access the information you want, follow the contents of this Privacy Policy.
This website, as well as our business and information systems, is designed for the purpose of compliance with the national and EU legal framework regarding data protection and privacy of individuals and will be continuously updated.
We regularly improve our Privacy Policy to improve the protection of your privacy, because we are the best at it.

This Privacy Policy was enhanced on May 10, 2021.

OUR PRIVACY POLICY

How and what information do we collect?
Although you can use our website without providing any personal information, after contacting us via the contact form or directly via our email address, Svijet čokolade d.o.o. collects information about you.
The information you fill in (personal information such as your name, email address, organization) or send by direct email will be processed and stored so that we can contact you and respond to your request.
Our pages are not intended for persons under the age of 16, and if you are under the age of 16, do not give us your personal data without the consent of your parents.

Processing Manager
The manager of the processing of this website and your personal data is:
World of Chocolate d.o.o.
Mali potok 4,
10000 Zagreb

What is the purpose and legal basis for data collection?
The sole purpose and legal basis for the processing of your personal data is to prepare the most appropriate response to your request before entering into any business relationship or in terms of performing a contractual relationship between you and Svijet čokolade d.o.o., if it has already been established.

How long will your personal information be stored?
Upon your inquiry via our contact form or directly to our email address, we will respond to your request. If further communication between you and the company Svijet čokolade d.o.o. will not exist, after 6 months at the latest we will delete all your personal data.
As long as we have open communication in terms of establishing business cooperation, we will store and continue to use your personal information necessary to establish our business relationship, as well as for the duration of our contractual relationship.
Of course, at any time you have the right to request a halt to the processing of your personal data.

How will we use your information?
We collect information about you for the purpose of contacting you and responding to your request and for the purposes of our business cooperation, and if you agree we will send you an email about other services that we think might be of interest to you.
Personal data is processed and stored by Svijet čokolade d.o.o. and to the minimum extent necessary on the part of our reference providers of cloud services and email and web hosting services located within the EU.
World of Chocolate d.o.o. will never share your personal information with any unauthorized third party nor will it allow access to it.

Information security
When the World of Chocolate d.o.o. collects information about you, we ensure that your personal data is protected from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data that is transferred, stored or otherwise processed. This is carried out through appropriate professional technical, physical and procedural measures.
We use the global reference platform for cloud services within the EU to ensure the highest data protection, both for our internal business documentation and for your personal data.

About our server and websites
This website is located at the reference provider of web hosting services in Croatia, whose measures for the protection of personal data and information security are taken care of by us from the company Svijet čokolade d.o.o.
All traffic (file transfer) between this website and your internet browser is encrypted and delivered via HTTPS level.

Cookies
Cookies are small text files placed in the local memory of your device that you access our site, which help to provide customization of the Internet browser interface.
Our website collects only the necessary cookies during and during your visit to the site to ensure the functionality of the site and does not collect your personal information through cookies. Therefore, your prior consent is not required, but we want you to know all the details of how we manage cookies.

Cookies collected by our site:

Your rights
At any time you are free to contact us for the purpose of:
ACCESS all personal data provided by Svijet čokolade d.o.o. collected about you,
CORRECTIONS of personal data provided by Svijet čokolade d.o.o. has about you,
DELETION of personal data provided by Svijet čokolade d.o.o. collected about you,
RESTRICTIONS on the processing of your personal data by Svijet čokolade d.o.o.,
COMPLAINTS on the processing of your personal data by Svijet čokolade d.o.o. or
REQUESTS for your personal data provided by Svijet čokolade d.o.o. has, for the purpose of transfer to a third party.
If you wish to exercise any of the above rights, please feel free to:
send an inquiry via our contact form on the website or
send an email to info@muzejcokolade.hr , or
send your request to Svijet čokolade doo d.o.o., Mali potok 4,10000 Zagreb, Croatia,
and we will respond no later than the next working day, completely free of charge.

The right to lodge a complaint with the competent supervisory authority
You can lodge a complaint directly with the competent supervisory authority, in particular in the EU country where you have your habitual residence or place of work, if you consider that our processing Your personal information is not legal.

Promotion and Sales
We’d like to send you information about our services that may be of interest to you.
Once we make our first direct contact and submit your personal information using the form for contact on our website, we will respond to your request and separately ask for your consent for any further promotional activities towards you. We will not provide any promotional activity without your consent.
If we already have established business cooperation, based on our legitimate interest, we reserve the opportunity to contact about news and possible ways to expand our business cooperation if they are in your interest.
You have the right to request the termination of any of our promotional activities and we will fully respect your choice.

Improving this Privacy Policy
We reserve the right to periodically adjust and improve the text of this Privacy Policy, primarily to comply with legal changes, that is, changes in the purposes and methods of processing.
However, we will not restrict your rights arising from this Privacy Policy or applicable law. In the event of a change in the rules that may affect your rights, we will notify you promptly and directly in an appropriate manner.